Things that Microsoft did not mention: When you enable the archive for users they will be automatically be put on the "Default Retention Policy (their setting was moved from "No Policy" to "Default Retention Policy), this means that all of my users' emails that were 2 years old (or older) were automatically moved to the Archive.I did not like this but ok fine at least users can still access their old email using the Archive.or so I thought.to my surprise I found that the Archive file would NOT show in Outlook 2010/13 however if they went to the Outlook Web App they could see the archive file with all of their emails just fine.After spending hours with Microsoft I found that unless the version of Outlook that you have is the one that comes with Microsoft Office Professional your users will not be able to see their Archive file!!. So I have about 100 users under Exchange Online Plan 1 which ($4) comes with the Archive feature ( ), first I should mention that all of my users' retention policy in Exchange Online was "No Policy" therefore there was no policy being applied to them at all (Exchange online comes with a "Default Retention Policy however I made sure that it was not being applied to my users ).so it was decided to enable the online archive feature for my users so that for those who chose to use it they will have a copy of their archive on exchange Online (so that if their computers crash they would still be able to recover their archive from Exchange Online)
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